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SAP Hybris Commerce Solutions

Our ingenuity as an e-commerce solution provider lies in handling various aspects related to your e-commerce business for enabling you to reach out to a much wider global audience.

Regardless of your current state, create a robust, differentiated offering without compromising security, stability, or scalability. Through open-platform flexibility and extensibility, supported by extensive specialized services, eProSoft empowers you to rise above complexity – and ultimately focus on optimizing your business for growth.

Sit back, relax and let our eCommerce experts manage your business online!

Accelerate your store set-up time with expert E-Commerce assistance

Get expert technical support from our in-house support team

Get Email, SMS & Phone support for resolving operational issues quickly

Get a Personal Account Manager for your brand

Experience industry-leading dispute resolution times & 99.98% uptime

Omni-Channel Retail Transformation

Omnichannel Commerce Service empowers organizations to deliver open, consistent and personal user experience across channels of the customer’s choice. We help our clients leverage advanced analytics to better understand customer preferences and elevate experiences by connecting the store and fulfillment center. e-Commerce applications and platforms

Distributed Order Management - Manage, monitor, and optimize order management across multiple channels

Retail & Smart Shelves - Enable customers to browse and order products unavailable in-store or replace the traditional shelf signs with digital screens to enhance the customer experience.

Store Analytics - Leverage IoT powered solutions to analyze footfall data and in-store productivity and acquire a real-time view of key store metrics and conversion funnel.

B2B Omni-Channel - Implement best-in-class product search & navigation, shopping cart customizations, and personalized product recommendation features for B2B retail. 

Associate Enablement - Empower store associates with customer insights to offer highly contextualized and digitally assisted in-store sales and services.

Proximity Marketing - Unlock the full potential of proximity marketing – from managing campaigns on social media and digital displays to delivering personalized content to the shopper’s mobile devices.

Advanced Customer & Business Insights

Analytics and Insights are a crucial element of digital commerce channels in helping engage with the customer and providing better-personalized services. Happiest Minds provides advanced insights into customer behavior and business operation

Buyer’s Behavior Prediction

Cart Abandonment

Dynamic Pricing

Product Recommendations

Demand Forecasting

Sentiment Analysis

Customer Loyalty & Rewards

Customer Loyalty is created by experiences that are leading a shift away from transaction-based systems to establishing deep customer connects continuously.

3600 customer engagement – across the lifecycle of acquiring customers, sales, post-sales

Personalized messages, user interface, and information

Personalized and Real-time coupons

Customer Advocacy

Peer to Peer and Social Deals

Platform Extensions

As new technologies and devices proliferate, existing eCommerce platforms need to be extended to support additional capabilities:

Digital Wallets

Contextual Search

Search Engine Optimization (SEO)

Integration with 3rd Party Applications and SDKs like Apple touch, Google Wallet, etc.

Engineering Efficiencies

Businesses are changing rapidly because of customer expectations and the rapid pace of technology innovation. To keep pace and continuously innovate businesses need to incorporate advanced engineering technology for faster time to market

DevOps

Test Automation

Mobile Security

API Enablement and Management

Build your dream online store on SAP Hybris and stay ahead of the competition.
Why SAP Hybris (CX)

Omnichannel commerce solution allowing customer engagement

Scalable & in accordance with new eCommerce changes

Transforming ecommerce business innovations

Customer-centric and data-centric

Enrich great user experience to buyers

Enables business to fortify a large amount of data

Highly effective cockpits for increased productivity

Endless customization options until customers are satisfied

Leverage easily with open source technologies

Key Services:

Systems integrator for Hybris (CX), Demandware, Magento & NetSuite

B2C and B2B implementations

Social, mobile and web e-commerce applications

Technical roadmaps and platform assessments

Implementations of PIMs and MDMs

Integration with ERP, OMS CMS and CRM systems

Configuration and integrations covering Promotions, Loyalty Programs, Fraud Detection, User Reviews, etc.

Cloud Migration (CCV2, AWS, AZURE)

Why eProSoft

We build intuitive, useful and accessible e-commerce solutions that power the transaction and empower your team.

eProSoft has implemented SAP Hybris (CX) with various clients worldwide. Our SAP Hybris resources has deep knowledge of implementing and supporting the complete SAP Hybris suite including Sales, Commerce, Marketing, Billing and Service, and process transformation.

In addition, we have a global procurement and transformation group , comprising hundreds of experienced and knowledgeable practitioners who can help clients gain new insights and unlock untapped value.

Our dedicated team of eCommerce professionals combine proven methodologies, deep technical know-how, and award-winning design to create immersive customer experiences brand experiences that engage and convert buyers, across channels and devices.

Our eCommerce solutions include:

Managed Services

Implementation

Support

Maintenance

SAP Cloud Migration

Strong partnerships with industry-leading S2P solution providers

Rollout and change management

Client industry: Financial

Challenge:

The client needed to introduce the social banking for students to introduce digital transactions in student groups who cannot afford high transactional rates from banks.

Solution:

eProsoft with the banking & Financial domain expertise stepped up and created web app which supports social banking for students.

Results:

Social banking platform.

Digital transactions

User financial analysis

Strengthened security

Solution area:

eProSoft helped client with developing solution to introduce social banking for university students who are cash strapped.

Advancement in the solution helped the students to perform digital transactions and will analyze the spending habits of the users and guide them with suggestions.

With the ability to capture the user location it can share the promotional coupons of restaurants based on which students can take up decisions.

With the integration of payment gateway users can send and receive money among the friend’s groups.

Client with an initial user base of 5500 was able to successfully adopt the solution, which showed them progress with increasing user base of 16000 with in short span.

eProSoft’s niche skilled and innovative team are experts at creatively modernizing the capabilities of our financial solutions to improve financial analysis and digital transactions for users.

Results:

Financial Planning:

User with the help of suggestions can plan the financials and save their earnings.

Pay among groups:

Allows users to send money to friends as well as request money from them.

Distribution management:

Users can split the bills among the friend’s group.

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